Donation, Refund, Cancellation & Chargeback Policy

She Fought For Them Foundation

Effective Date: October 22, 2026

Our Commitment to Donors

Thank you for supporting She Fought For Them Foundation, a 501(c)(3) nonprofit organization serving families and youth throughout Cook and DuPage Counties, Illinois.

Your generosity helps advance our mission of supporting kinship caregivers, strengthening families, and creating educational opportunities for young people through STEM, CPR awareness, emergency preparedness, and leadership development.

We value your trust and are committed to handling charitable contributions responsibly, transparently, and with integrity.

1. Charitable Donations

All donations to She Fought For Them Foundation are voluntary charitable contributions intended to support the foundation's mission and approved programs.

Donations may support:

• Family First Kinship Caregiver Support

• Future Ready Youth STEM & Life-Saving Skills Academy

• Caregiver education and family resource navigation

• Youth development and community outreach

• Necessary administrative and program operating expenses

Unless a donation is accepted for a specific restricted purpose, contributions may be used where they are most needed to advance the foundation's charitable mission.

2. Donation Refund Policy

Charitable donations are generally considered final once processed. However, we understand that mistakes and unexpected circumstances may occur.

Refund requests may be considered in situations involving:

• Duplicate donations

• Incorrect donation amounts

• Processing or technical errors

• Unauthorized transactions

• Other exceptional circumstances requiring review

We encourage donors to submit refund requests within 30 calendar days of the transaction whenever possible.

Each request will be reviewed individually. Refunds will be issued when required by law or when approved by the foundation following its review.

Approved refunds will generally be returned to the original payment method. Processing times may vary depending on the payment provider and financial institution.

Nothing in this policy limits rights provided under applicable law.

3. Recurring Monthly Donations

Donors who choose to make recurring contributions may cancel or modify future donations at any time.

To cancel a recurring donation, use the cancellation options provided by the donation platform or contact the foundation directly.

We recommend requesting cancellation at least five business days before the next scheduled payment whenever possible.

Cancellation prevents future payments once processed but does not automatically refund donations already completed.

If a payment is processed after a timely cancellation request, please contact us so we can investigate.

4. Donation Errors and Unauthorized Charges

If you believe a donation was processed incorrectly or without your authorization, please contact the foundation promptly.

To help us locate the transaction, provide:

• Your name

• The email address used for the donation

• The donation date

• The donation amount

• A brief description of the issue

For your protection, please do not email complete credit card numbers, bank account numbers, or other sensitive payment information.

5. Chargebacks and Payment Disputes

She Fought For Them Foundation is committed to resolving donation concerns fairly and promptly.

If you have questions about a donation or believe a transaction was processed incorrectly, we encourage you to contact us so we can investigate and seek a resolution.

Donors retain the right to contact their bank, credit card issuer, or payment provider regarding unauthorized charges or other payment disputes.

When a payment dispute is received, the foundation may provide relevant transaction records to the payment processor or financial institution as permitted by law.

We will not retaliate against donors for exercising their lawful payment dispute rights.

6. Donation Receipts and Tax Information

She Fought For Them Foundation is recognized as a tax-exempt organization under Section 501(c)(3) of the Internal Revenue Code.

Charitable contributions may be tax-deductible to the extent permitted by law.

Donation receipts or acknowledgments will be provided as required by applicable law.

If goods or services are provided in exchange for a contribution, any required disclosures regarding their value will be included.

Donors should consult a qualified tax professional regarding their individual tax circumstances.

7. Program Cancellations and Changes

The foundation may occasionally postpone, modify, or cancel charitable programs, workshops, or community events because of circumstances such as weather, staffing, safety concerns, insufficient enrollment, or funding availability.

If an event involves a separate paid registration fee, the applicable refund and cancellation terms will be disclosed before payment.

A charitable donation does not automatically guarantee enrollment in a program, participation in an event, or receipt of services.

8. Restricted Donations

Donors may occasionally contribute to a designated charitable program or approved fundraising campaign.

When the foundation accepts a restricted donation, it will use the funds in accordance with the accepted restriction and applicable law.

If circumstances prevent the foundation from using the contribution for its original purpose, the foundation will address the restriction in accordance with applicable law and any required donor consent or legal authorization.

9. Separate Business Operations

She Fought For Them Foundation is an independent nonprofit organization.

Moore Compliance & Community Services LLC is a separate for-profit business.

Donations made to She Fought For Them Foundation are intended for the foundation's charitable purposes and are not payments for the LLC's commercial training, notary, or other professional services.

Commercial services provided by Moore Compliance & Community Services LLC are subject to that company's separate terms, fees, and refund policies.

Any transactions or services involving both organizations will be handled in accordance with applicable law, documented agreements, and the foundation's conflict-of-interest policies.

10. Donor Privacy and Security

We respect the privacy of our donors and are committed to protecting personal information.

Donation information will be used for legitimate purposes such as processing contributions, issuing receipts, maintaining financial records, communicating with donors, and meeting legal obligations.

Payment transactions may be processed by third-party payment providers subject to their own security and privacy practices.

We do not sell donor personal information to advertisers.

11. Changes to This Policy

She Fought For Them Foundation may update this policy as needed to reflect changes in operations, payment processing, or legal requirements.

The current version will be posted on our website with its effective date.

12. Contact Us

For donation questions, refund requests, recurring donation cancellations, or payment concerns, please contact:

She Fought For Them Foundation

Email: tammy@shefoughtforthemfoudation.org

Website: www.shefoughtforthemfoudation.org

Serving Cook and DuPage Counties, Illinois.

Thank You for Standing With Families

Every contribution represents an act of kindness and a commitment to helping caregivers and young people build stronger futures.

We are grateful for your generosity, your trust, and your belief in our mission.

Stronger Families. Empowered Youth. Brighter Futures.